> Solid-Tools Support Center

How may we help you?

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If you encounter a problem with our software, please browse our support pages first for a quick solution. In 95% of all cases, you'll find the solution within minutes by browsing our support pages.

When you still have problems or questions regarding your purchased software, send us an email and the Solid-Tools staff will assist you with your problem.

You will always get a reply to your email within 24 hours (Monday to Friday).

 
We do not provide Solid Edge support. If you have problems with Solid Edge, contact your local sales representative (VAR).

We also do not provide support for the free software and the free Solid Edge recources, like textures and models, we provide on this website.

We don't offer support by phone. We understand that many people are more comfortable with phone support, but it's a simple resource problem - we're a quite small operation and telephone technical support is simply too staff- and time-intensive to be practical. We apologize if this causes any inconvenience.

 

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